BJ's Tire Center

sinbul 3 years ago

Service person was H.Singh If it wasn’t for my credit card points to save $$ on the tires, I would have shopped some where else. My visit to this tire center was an absolute disaster from start to finish. Despite arriving early for my appointment, I had to witness the technician spending his time outside, chatting with a friend and vaping, completely ignoring my presence. To add insult to injury, other customers who walked in after me were served ahead of me, showcasing a clear lack of organization and fairness. It's evident that this tire center lacks professionalism, values, and respect for its customers. I strongly recommend avoiding this place at all costs. One star is too generous for the appalling service I received.

D J 3 years ago

My mother went to do a tire rotation and went home with a missing hub cap and another one about to fall off her car. I called them at bj's and told them about the situation, and they kept telling me that all the hub caps were put on when she left. I told them that if they were put on correctly they would have never came off. She had that car for over 6 years and never had this issue. The guy who answered the phone kept saying the same thing over and over. Realizing that they will not own up to their mistake I asked to speak to the manager and they had me on hold for so long I hung up and called again. When the same guy finally answered he said the manager wanted the name and account # and we still haven't heard anything and it's been over 3 days. Neither I, my mother or anyone I know will be recommended to go to bj's for tire service. They will not own up to their mistake and will damage your car. See the proof for yourself in the pictures.

Jay Smith 3 years ago

There is a guy with glasses. I believe his name is singh, words can’t express how grateful I am for this person. No matter how busy he is, he takes every person in for service and makes them feel as if they are family. Gives every customer the right amount of time answering all their questions and more importantly not rushing them. I would suggest going and just asking for singh. The other people that work there need to have their attitudes checked, especially the older gentleman.

Sean Micheal 4 years ago

Everyone here acts like they would rather be anywhere else on earth. I ordered a new tire last week due to a flat and when I finally called a week later asking when it will be in I was told it already arrived and they left me a voicemail. No missed calls but whatever. Got my tire changed and as I went to leave I looked and they put on the wrong tire. One that was half the price of the one I purchased and had a very similar name that most people may not have noticed. The attitude I got when I told them was insane. I wouldn’t go back.

Alfonso Acevedo jr 4 years ago

Me and my wife both drove our 2 cars there to have all 8 tires replaced for both cars. When I got there one employee was talking with a customer and the 2nd employee was sitting I'm his car. At first I took him for a customer because he was sitting in his car then after he got out the car and went into the shop I noticed he was a employee. I was standing there for 15min and no one said anything. Even if the employee would have said hey I will be with you guys after this customer, that would've been better but instead the employees decided grabing some tolls and fixing his own car was more important then customers